If you’re a Windows user, you can’t have missed the fact that Windows 10 is now out. How does the ScanSnap work with it? Whenever a new version of an operating system is released, I put up a post to collect experiences and resources for the ScanSnap. If you’ve made the Windows 10 upgrade, please leave a comment below with how it is working out for you. ScanSnap Windows 10 Compatibility According to Fujitsu, all modern versions of the ScanSnap will be supported. A driver upgrade may be required, but at the time of writing it has not been released yet.

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Fujitsu says it’ll hopefully be out “mid-August”. Update: It appears that the driver was released on August 31. See below for updating instructions. Preparing Your ScanSnap For Windows 10 If you have a ScanSnap iX500, iX100, SV600, S1500/M, S1300/S1300i, or S1100/S1100i the best way to go is to do an online update. To do that: • Right-click on the ScanSnap icon in the Notification Area down in the bottom right. • Go to Help > Online Update • Follow the instructions More Information On ScanSnap And Windows 10 If you want further details, here is the support page for each model: • ScanSnap iX500: Supported.

• ScanSnap iX100: Supported. • ScanSnap SV600: Supported. • ScanSnap S1300/S1300i: Supported. • ScanSnap S1100/S1100i: Supported. • ScanSnap S1500/S1500M: Supported.

• ScanSnap S300: Not Supported. • ScanSnap S510: Not Supported. See, although got it to work. Your Experience?

So, how is your ScanSnap and related software working on Windows 10? I’d appreciate it if you left a comment either way. I’ll update this post as new information becomes available. Nifty trick for those with Windows 10 and with an older model Fujitsu like the S1500 (or older models like S1300). Use Revo Uninstaller to remove every trace of original ScanSnap Manager (registry keys, the works, etc.). Download and install the xi500 software with default locations (yup! Use the totally unrelated newer xi500 software) and then do the online update.

Hook up your S1500 via USB and power it on. Then, once the ScanSnap Manager light turns blue (in the Windows 10 taskbar caret menu), right click and choose “ScanSnap Folder Settings.” Go to the first tab and choose “ScanSnap Folder” as the application.

Then, on the second tab, set the image save path as “C: ProgramData PFU” Enjoy a fully functional scanner! Hi all – Ref error: “The specified destination (Image saving folder) is invalid.” W10 Home Version 10.0.17134 Build 17134 ScanSnap S1300 All software downloaded from June 2018. Local AntiVirus is Bitdefender Total Security 2018 I was getting this error above as described no matter what I tried re: uninstalling / forcing folder names & locations / enabling access to AppData folder / etc. Noted above the mention of Bitdefender *but in no way was I going to uninstall the product. This resolved the issue for me: 1) Bitdefender > ‘Shield’ (on left hand vertical menu = ‘Protection’) > View Features > Application Access.

2) I could then see the list of ScanSnap applications that were running and consequently blocked by Bitdefender. 3) I ‘Allowed’ all related applications > Attempted ScanSnap again = error disappeared = scanning didn’t *quite complete successfully > Returned to Bitdefender as above > ‘Allowed’ other related ScanSnap applications that were now present > Attempted scanning again = hey presto, all resolved. I can only speculate if you are running another AV, perhaps there will be a similar ‘Application Protection’ feature running? And if so, find it and follow your nose as above. With this identified, it should now be a 5 minute job.

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Hope this helps someone out 🙂 – AB. I also kept getting the error message, “The specified destination (image saving folder) is invalid”. I’m using Windows 10. After a painful hour of troubleshooting, it turned out to be Windows 10’s Ransomware protection. So what I did was Search Ransomware protection Under Controlled folder access, toggle to Off.

Note: I tried to keep this feature on and put applications on the allow list, but to no avail. I’ll have to switch it on and off if I want protection AND be able to use the scanner and certain other applications that are also blocked. I started having problems with Organizer a while backmaybe 8-9 months ago. Scanned documents wouldn’t move to a particular designated file. I called technical support and he told me to uninstall and reinstall. I did that and, again, the documents wouldn’t move to my designated file PLUS I then couldn’t delete the scanned item. I decided to uninstall and reinstall again.